Consulting: Municipalities

Renaissance Club Advisors will analyze and consult on municipalities in operational procedures, revenue generation, key personnel, candidate recruitment and selection, and staff training. This includes your golf events, food services, agronomics, tennis and aquatics venues. We can assist your community in a host of applications.

We will work with your municipality to provide ways for the facility to become more cost efficient, drive additional revenue, and improve the customer product.

We will analyze your offerings and offer unbiased judgement.

Our analysis of your facilities is supported by more than 30 years of experience in the customer service industry. Additionally, we can assist your operational procedures, key personnel and candidate recruitment, and candidate training.

– Stuart Cavcey

Read more about our advising services.

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All Services

Renaissance Club Advisors will provide your leadership and governance teams with ideas and potential solutions to solve problems. Our intention is not to acquire your property and profit from your challenges but to help you bring about a renaissance within your current framework.

The below list represents a sampling of our service offerings:

Analysis of Offerings and Operational Procedures

We’ll analyze and provide recommendations for club offerings:

  • Facility/Revenue generation calendars
  • Departmental activities calendars
  • Golf shop services offered
  • Playing conditions
  • Quality of food and beverage products – “Service First” mentality

For operational procedures, we’ll analyze and provide feedback on:

  • Financials, forecasting, and budgeting
  • Sales, business retention, and marketing plans; both internal and external
  • Inventories of golf and food and beverage
  • Governance: Effectiveness of facility leadership, structures, and business acumen
  • Human resources adherence to rules and documentation of corrective action
  • Facility Communications: social and traditional media; both internal and external
  • Private events/banquets and associated marketing
  • Risk management and safety procedures

Key Personnel, Candidate Recruitment and Selection

We can review current personnel plus advise on your hiring processes:

  • Assist facility in applicant selection process through the recruitment, collection and review of applications
  • Personally conduct phone interviews, verification of references, and make recommendations
  • Leadership through the interview process
  • Assistance through offer, negotiation and contract stages

Department Head One-on-One Interviews

Our proven interview process will provide actionable feedback on your club’s departmental structure:

  • Assess skill levels, business acumen, professional goals, and attitudes
  • Gain top-down vision into the challenges of each department
  • Provide clarification around the “skeletons in the closet”
  • Analyze overall department personnel structure

Employee Training Processes

Are you training? We can help review your current training practices or suggest ideas to begin training to maximize abilities and production from your employees, department heads, and management teams:

  • Review of all training programs and materials
  • Provide ideas to make training fun, relevant, and motivational
  • Analyze bench strength of property and succession training
  • Provide guidance and ideas on how to better train staff

“Secret Shopping”

In addition to providing our analysis and feedback on your facility, we can do the same for your competition:

  • Tour facility, meeting staff members
  • Request a day pass to “test drive” product
  • Curb appeal and internal image projection
  • Interview random business leaders regarding property reputation